Well this pair was leaking from the get to. I let it go thinking it was condensation or something but then my cousin had a pair too that didn't leak at all. I think a large part of the customer service is Stearns taking over Hodgman. Orvis brand waders are the best but they are pretty pricey. My buddy got a pair for $200 at the Orvis store it was actually $300 but was on sale. The guy also told him if there was any problem with it or he didn't like it he can always come back to exchange it even without a receipt.