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Subject: "RE: Shimano Customer Service" Previous topic | Next topic
JUANCHOThu Apr-07-05 11:17 AM
Member since Dec 18th 2003
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#1820, "RE: Shimano Customer Service"
In response to In response to 10


  

          

Hi Guys,

I actually sent two reels in myself last Friday 4/1/05, one was a Curado 200B and the other one a Castaic 200, both reels were about 5 years old, the drags were not working anymore so I included a message requesting that they look at them and see if they could be repaired. I have not heard from them or have not received the reels so I will give them a few more days before i make the call. They said that if repais were needed that they would repair the reel and include a bill for the service/parts, which is fine with me. I'm just curious to see if they will repair them or if they will just send me new ones, i serisouly doubt it but hey I've heard some great stories on their Customer service and i have dealt with them on Rods with great results so you just never know what to expect.

I will also report back when i get the reels back.

Tight Lines Guys!

JUANCHO

  

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Shimano Customer Service [View all] , E-man, Mon Apr-04-05 11:39 AM
  RE: Shimano Customer Service, magmaster, Apr 04th 2005, #1
RE: Shimano Customer Service, Tm Customs, Apr 04th 2005, #2
      RE: Shimano Customer Service, Pudd Legend, Apr 04th 2005, #3
      RE: Shimano Customer Service, E-man, Apr 05th 2005, #4
           RE: Shimano Customer Service, Detroit3Pistons, Apr 05th 2005, #5
                RE: Shimano Customer Service, E-man, Apr 05th 2005, #6
                     RE: Shimano Customer Service, Fishing805Fever, Apr 06th 2005, #7
                          RE: Shimano Customer Service, E-man, Apr 06th 2005, #8
                               RE: Shimano Customer Service, Fishing805Fever, Apr 06th 2005, #9
                                    RE: Shimano Customer Service, E-man, Apr 06th 2005, #10
                                         RE: Shimano Customer Service, JUANCHO, Apr 07th 2005 #11
                                              RE: Shimano Customer Service, E-man, Apr 12th 2005, #12
                                                   RE: Shimano Customer Service, magmaster, Apr 12th 2005, #13
                                                        RE: Shimano Customer Service, E-man, Apr 12th 2005, #14
                                                             RE: Shimano Customer Service, E-man, Apr 21st 2005, #15
                                                                  RE: Shimano Customer Service, E-man, May 24th 2005, #16
                                                                       RE: Shimano Customer Service, JUANCHO, May 24th 2005, #17
                                                                            RE: Shimano Customer Service, magmaster, May 25th 2005, #18
                                                                                 RE: Shimano Customer Service, JUANCHO, May 25th 2005, #19
                                                                                      RE: Shimano Customer Service, magmaster, May 25th 2005, #20
                                                                                           RE: Shimano Customer Service, Detroit3Pistons, May 25th 2005, #21
                                                                                           RE: Shimano Customer Service, NOSEHOOKROOK, May 26th 2005, #22
                                                                                           RE: Shimano Customer Service, bassnet, May 26th 2005, #23
                                                                                           RE: Shimano Customer Service, magmaster, May 27th 2005, #24
                                                                                           RE: Shimano Customer Service, NOSEHOOKROOK, May 27th 2005, #25
                                                                                           RE: Shimano Customer Service, magmaster, May 27th 2005, #26
                                                                                           RE: Shimano Customer Service, NOSEHOOKROOK, May 27th 2005, #27
                                                                                           RE: Shimano Customer Service, bassnet, May 27th 2005, #28

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