I was gonna send in a few reels for service. Do I have to call them first to let them know i'm sending them or do I just ship them with a note enclosed. Thanks!
#1813, "RE: Shimano Customer Service" In response to Reply # 2
Guys, thanks for the replies. I will most likely use fedex since they are much closer and slightly cheaper for ground. Just wasn't sure if I had to notify them first. Thanks again!
#1816, "RE: Shimano Customer Service" In response to Reply # 6
i sent them one a while back and it took about 5 days to get back ,but they didnt make repairs they just gave me a new reel,which was way better. :-) tight lines, brian
#1818, "RE: Shimano Customer Service" In response to Reply # 8
it was a corsair 400 the reel wouldnt engage out of casting mode,and they replaced it with a new corvalus 400,not expensive reels but i do with what i got :D brian
#1819, "RE: Shimano Customer Service" In response to Reply # 9
That's cool, well we'll see when I get them back and what they do. They only needed servicing, poss new bearings. I'll let you guys know once I get them back.