I have a story which is kind of related. Went out on the New El Dorado a few months ago out of Berkeley for a salmon fishing trip. I hook up after a couple of hours into a nice salmon, and while I am battling the salmon, the captain proceeds to yell at me from the top of his lungs, telling me that I'm not reeling fast enough and a whole bunch of other stuff. WTF??? I could not concentrate on fighting the fish and ended up losing it. A little while later another guy lands a salmon, but the captain yells at him for being sloppy in fighting the fish. The guy yells back and after that the captain backs off a bit. All I have to say is, what kind of a business operates by yelling at their customers??? They're definitely not getting my business again!

Few months later, I went out on a boat out of Emeryville, the captain and deck hands were all very helpful. I ended up landing my limit of salmon (totaling 50 pounds).