I have to give big props to Eagle Electronics for their customer service. I called them to get an RMA# so I could return my FF which hasn't been worked for months. Well after a few basic questions from the technician trying to trouble shoot, he told me I should send it in. I can't find the reciept so he asked for the serial number. Turns out the warranty was a month or 2 past. Know what he did? He said, "Close enough." So, I sent it in and it came back yesterday. I get out the invoice and it says they couldn't find a problem. Did they send the old one back? Nope, they sent a new one, including a new transducer (just in case that's the issue). All this with zero hassle, zero arguing, zero money. Try getting any of this from that bird manufacturer that humms. I know the stories and all I can say is I'm glad I've stuck with Eagle/Lowrance (I've heard that Garmin is good too). Again, props to Eagle.

Amish Ed
You can't catch it again if it's dead!

Very classy. This is pretty much the same thing that happens with all my Shimano stuff that I send in. Super cool people and I'm gald to hear the Eagle has some good guys too.

Jake